We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
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How to spot and stop phone call scammers
Scammers are getting smarter, especially when it comes to phone scams. By knowing the warning signs, you can protect yourself and your money.
Money rules that still make sense in 2025
Managing money can be hard, but knowing a few simple ‘rules’ can really help keep you on track. Here’s how some some classic money rules stack up in 2025.
What is refinancing
Refinancing is something you might hear about as a home owner, but don’t always fully understand. So what is it and how do you know if it’s right for you?
Notice to customers
Changes to Terms & Conditions for Deposit Accounts and Guides to Banking Services - effective 1 December 2025.
Help us give back: Ronald McDonald House Toy Drive
Help us bring joy to the children and families staying at the Ronald McDonald House Charities this Christmas.
