Visa Debit Card

An Auswide Bank Visa Debit Card opens up a world of possibilities!

Access your own money anywhere, anytime!

24 x 7 access to funds in your Auswide Bank Account

  • at Australian and overseas ATM's and Auswide Bank branches
  • pay for goods and services using EFTPOS in Australia and overseas
  • shop online and make phone or mail order purchases

Visa Rewards

Visa Entertainment means you can access concert and theatre ticket pre-sales, special movie screenings, member offers and much more!

Mobile Payments

Pay with your mobile phone or smart watch using Apple Pay and Google Pay.

Visa PayWave

Visa payWave is a secure, contactless technology that will help you spend less time at the register. For transactions under $100 simply wave your card in front of a contactless reader and go, there's no need for a signature or a PIN.

Visa Checkout

Create a Visa Checkout account to speed up your online shopping

Peace of mind!

  • the comfort of Visa Global Customer Assistance Centre wherever you are in the world
  • advanced 'chip' technology helps keep your card secure
  • access to Visa Secure for safer online purchases
  • change your Personal Identification Number (PIN) to a number of your own choice
  • the assurance of Visa's Zero Liability policy (a guarantee from Visa that you will not be held responsible for fraudulent charges to your card) and Chargeback Rights (the right claim a refund in connection to a disputed transaction) when you press the Credit Button when making a retail purchase~

List of Accounts:

The following Auswide Bank accounts provide Visa Debit Card convenience:

Apply for a Visa Debit Card on my account

Visa Debit Card only available on selected accounts

Visa Debit Card

To apply for our Visa Debit Card simply call our contact centre or visit one of our local branches.

Our Visa Debit Card is available for children aged 11 years and older*

*Restrictions and limits may apply

Cancel a lost card, stolen card or damaged card

Important: if your Visa Debit Card is lost, stolen or used without your authority, you should immediately contact your nearest branch. If this is not possible - immediately telephone 1800 252 730 if you are calling within Australia or +61 2 9959 7885 if you are calling from overseas. In all cases, formal written notification must also be forwarded to Auswide Bank as soon as possible.

To apply for another Visa Debit Card on your Auswide Bank account please call us on 1300 138 831 or visit your nearest branch.

If you no longer require your card, to arrange cancellation please call us on 1300 138 831 or visit your nearest branch.

Change an existing Visa Debit Card/Low Rate Visa Credit Card
Personal Identification Number (PIN)

Please visit an Auswide Bank branch to select your own 'PIN' or any Auswide Bank branded ATM. Alternatively you are able to change your PIN using ATM's belonging to the institutions listed below or selected ATM's belonging to other ATM providers across Australia.

  • Arab Bank
  • BankVic
  • Coastline Credit Union
  • Electricity Credit Union
  • G&C Mutual Bank
  • Hunter United Credit Union
  • Queensland Country Credit Union
  • Qudos Bank
  • Regional Australia Bank
  • Southern Cross Credit Union
  • Summerland Credit Union
  • Victoria Teachers Credit Union

Change the daily maximum withdrawal limit on an existing Visa Debit Card

Call us to change your daily withdrawal limit on your Visa Debit Card. You can change your daily maximum withdrawal limit between $300 and $2000.

Note: This may increase your liability in the case of unauthorised transactions.

Visa Zero Liability

With Visa's Zero Liability policy, you won't be held responsible for fraudulent charges or unauthorised purchases made with your card or account information*. This means that if you suffer a loss as a result of a fraudulent transaction,  Auswide Bank will credit your account with the amount of the loss provided you:

  • Didn't contribute to the loss; and
  • Have notified Auswide Bank promptly of the fraud.

* Visa's Zero Liability policy does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. Cardholders should notify Auswide Bank promptly of any unauthorised Visa use.

~At some merchants, purchases using your Visa Debit card can only be made by pressing the "cheque" or "savings" button. These benefits do not apply to ATM or PIN transactions not processed by Visa.  Cardholders must notify Auswide Bank promptly of any unauthorised use.

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