Comprehensive Credit Reporting (CCR) is a reporting system where credit providers, such as banks, are required to share customers' credit histories. This helps financial institutions make more informed lending decisions. Under Comprehensive Credit Reporting, credit providers share both positive and negative credit data. With CCR we report:

For more information on CCR, check out the Credit Smart website.

Credit Reporting is the sharing of customer information regarding credit products between credit providers and credit reporting bodies.

Credit reporting bodies are independent organisations that securely report credit and personal information to credit providers to help them assess a credit application.

Under CCR we share your credit information with credit reporting bodies. This information gives credit providers a more comprehensive view of your credit history, enabling them to make a more informed assessment of your ability to repay the loan.

We will not report credit information on guarantors. Only a borrower's credit information is reported.

If your payment is more than 14 days late, and your repayment history has been provided to a credit reporting body, then this will appear on your credit report issued by that body.

Yes, if the default has been reported to a credit reporting body, then this will appear on your credit report issued by that body.

Contact your financial institution, as early communication is important and also check out the Making Loan Repayments page.

The repayment history information on your credit report will reflect what was agreed under the financial hardship arrangement. A flag will appear alongside your repayment history to show that it’s associated with a special arrangement. In the credit report this will be referred to as 'financial hardship information'.

If you'd like to see your credit profile, you can request one free credit report from any credit reporting body per year. You can also contact Credit Smart to obtain a copy of your credit report. 

No, you cannot opt out of CCR. To learn more about CCR you can visit the Credit Smart website.

Yes, this is covered under the Privacy Act and the Auswide Bank Privacy Policy.

Your credit data can be viewed by credit providers when you apply for credit and a credit check is conducted as part of your credit application process.

Your data will be securely stored by Credit Reporting bodies that we have entered into agreements with.

If you believe there is an error on your credit report, you can contact the credit reporting body where you obtained your report, or contact the financial institution that provided the incorrect information and ask them to investigate.

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