To make transfers (either between your own accounts or to another payee):

  • Login to Internet Banking
  • Select 'Payments' from the top menu of options, then select 'Transfer Money'
  • Select the account you'd like to transfer money from using the 'From' drop-down field
  • Select the account or Payee you'd like to transfer money to using the 'To' drop-down field. If you're sending money to a Payee that you've never sent money to before, click the 'New Payee' button and follow the prompts to add a new Payee. Please note, you'll also need to request a Secure SMS One Time Password to send a payment to a new Payee
  • Enter the amount of money you'd like to transfer in the 'Amount' field. If the amount exceeds your online banking Daily Transaction Limit for the type of transfer, you may need to update your Daily Transaction Limit in Internet Banking
  • Select when you'd like the transfer to be made (i.e., Now, Once on a specific date, or Recurring on a particular dates/days. Your selection will prompt you for any further information required
  • Enter a Reference/Transaction Description you would like to appear on your statement (optional) in the 'Reference to appear on your statement' field
  • Enter a Reference/Transaction Description you would like to appear on the Payee's statement (optional) in the 'Reference for payee' field
  • Click the 'Next' button
  • Review your transfer details on the screen carefully and click the 'Submit' button
  • If you'd like to be emailed a receipt for the transfer, enter the email address in the 'Email Receipt' field and Click the 'Send' button
  • Click the 'Finish' button to be taken back to your home screen