Internet Banking:

  • Login to Internet Banking
  • Select 'Payments' from the top menu of options, then select 'Address Book'
  • Your Address Book acts like your Contacts library on your phone and contains a list of both your Payees and BPAY Billers. Click on the BPAY tab at the top of the screen to display your list of BPAY Billers
  • Click on the 'Add New Biller' button
  • Enter the Biller Code for your new BPAY Biller in the 'Enter Biller to search for' field and click the 'Search' button. If the Biller Code is correct the Biller Code and Biller Name fields will appear on the screen pre-populated
  • Enter an easy to remember Nickname for the Biller in the 'Nickname' field (e.g., Phone Bill)
  • Enter your Customer Reference Number in the 'Customer Reference Number (CRN)' field. This number should be displayed with the Biller Code on one of your recent bills
  • Click the 'Get SMS' button to be sent a Secure SMS One Time Password to your registered mobile number
  • Enter the One Time Password received in the field provided and click the 'Save' button at the bottom of the screen

Note: To save you time, you can also add new Billers when making BPAY Payments.

Mobile Banking:

  • Login to the Auswide Bank app
  • Tap the 'Pay' tab at the bottom of the app
  • Tap 'Manage Payees' from the options displayed on the screen
  • Tap the 'New' button
  • Tap the BPAY' button
  • Enter the Biller Code for the BPAY Biller in the applicable fields
  • Tap the 'Validate' button
  • If you entered a valid BPAY Biller Code, you'll be taken to a new screen with those details pre-populated. Enter your Customer Reference Number for the Biller in the 'Reference Number’ field. This number should be displayed with the Biller Code on one of your recent bills
  • If you'd like to give the Biller a Nickname to help you remember them, enter the Nickname in the 'Nickname' field (optional) 
  • Tap the 'Save' button
  • Click the 'Get SMS' button to be sent a Secure SMS One Time Password to your registered mobile number
  • Enter the One Time Password received in the field provided and click the 'Save' button at the bottom of the screen