Formed in 1966 from our local communities.

For over 50 years we've been servicing the banking needs of Australians better than the big banks.

Our Company

Auswide Bank (formerly Wide Bay Australia) is helping Australians achieve home ownership, create wealth, access banking & financial services that make their life easier and help them to protect their assets and loved ones from financial loss or hardship.

We've been around for over 50 years and provide an extensive range of personal and business banking products and services issued directly or in partnership with leading service providers via branches, strategic relationships and online & digital channels.

Auswide Bank has an Australian Credit Licence and an Australian Financial Services Licence issued by ASIC and is an Authorised Deposit-taking Institution prudentially supervised by the Australian Prudential Regulation Authority.

Even though we are a smaller bank, we believe it's the small things that make us different and make a big difference for our customers and communities.

Our History

Our origins are in the local communities of Queensland's Wide Bay Burnett region. Wide Bay Capricorn Building Society was formed in 1979 as the result of a merger between the Burnett Permanent Building Society (based in Bundaberg) and the Maryborough Permanent Building Society, both of which had operated since the 1960s.

Founder of the Burnett Permanent Building Society in 1966 Ron Hancock, said "We started the local building society to provide an alternative to the big banks".

In 1981, Wide Bay Capricorn amalgamated with the Gympie and North Coast Building Society and in 1983 another merger occurred with the Gladstone-based Port Curtis Building Society.

Wide Bay Capricorn Building Society Ltd was listed on the ASX in 1994.

In the 2000/01 financial year Wide Bay exceeded $1 billion in assets and loans under management.

From a strong support base in Central and South-East Queensland, we have expanded nationally. This culminated with a name change to Wide Bay Australia Ltd in December 2003.

In 2008, Mackay Permanent Building Society Limited merged with Wide Bay Australia. This move strengthened our representation in Central and North Queensland with additional branches and customers.

In 2013, the decision was made by Wide Bay Australia's board of directors to convert to a bank. The decision was based on a number of reasons including the geographic limitations of the Wide Bay name, the added 'security' that banks are perceived to offer, and the fact that many of our customers already believed we were a bank.

On April 1st 2015 Auswide Bank was launched and continues to foster the aims of its predecessors, established to co-ordinate the joint savings of members to foster home ownership in the community. We have made home ownership more achievable for thousands of people by providing affordable, fully featured home loans. Auswide Bank provides a range of exciting personal and business banking products to customers across Australia.

On December 16th 2015, Auswide Bank announced a strategic partnership, the first of its kind in Australia, with peer-to-peer lender MoneyPlace, announcing both a 20% equity stake and a commitment to fund consumer lending.

On December 22nd 2015, Auswide Bank announced a merger with the Brisbane based Queensland Professional Credit Union (trading as Your Credit Union). The merger was completed on May 20th 2016 following the overwhelming support of Your Credit Union members.

Following the merger, Auswide Bank’s assets exceeded $3 billion.

Visit our corporate site

Our Promise

In a fast paced, complex and impersonal world the small things are often sacrificed. It's easy to feel forgotten, but we believe it's the small things that can give life meaning and create real value to our customers.

At Auswide Bank, it's the small things that really make us different, especially when you compare us to the 'big banks' and the banks 'owned' by the 'big banks'.

We're proud Australians, and in everything we do, we work hard to make a difference for you.

We know every action we take and every decision we make creates a big difference to your banking experience and financial position.

  • Auswide Bank is friendly and flexible. We are responsive and responsible. We are agile and nimble. We listen and then we deliver. Though we may be small we make a big difference in our customers' lives.
  • Small things really matter to us here at Auswide Bank. Like attention to detail, delivering on our promises and 'going the extra mile'!
  • Auswide Bank products and services are competitive and offer features that make a big difference to our customers no matter where you live.

Our Future

Almost every bank claims they won't treat you like a number. Do you really believe them?

At Auswide Bank we will treat you like a number.

Number One.

That's because we put people first!

With your support Auswide Bank will make a real difference to the Australian banking landscape. Help us break the dominance of the 'Big 4' by opening an account or applying for a loan today.

We also value the opportunity of growing with you, your family or business as your financial needs change over time. We know that won't happen if we let you down!

Our future depends on you, so let us prove to you that small things can make a big difference!

Experience a better way to do banking with Auswide Bank...

If not now, then when?

Why choose Auswide Bank?

It's our approach to banking that makes a 'big difference' to our customers. Don't just take our word for it, scroll down to read what some of our customers have to say on or view more testimonials on our blog.

Customer reviews

P S Hight

"I have only just joined the bank. From the instance they staff were friendly and very obliging. The bank I recently joined were difficult to understand and organise accounts and needed to come back for appointments as they could NEVER assist when needed. Auswide completely the opposite-the customer came FIRST :). Will recommend this bank to any one because of the service."


"I would like to commend Heidi Bartels from the Canelands branch of Auswide bank. Heidi assisted us to get a loan after we were advised by a major bank that we would not get one. This was despite the fact that we had previously held a loan with that bank and only a few months earlier were offered a further loan, which we did not need at that time. The staff member at that bank made us feel very small and unimportant. She then tried to refer us onto a loan broker who would no doubt provide a kickback to that bank. She advised us that there was no point trying any other bank. Thankfully we met Heidi who is amazing and made us feel like we mattered. She explained everything fully, was super friendly, followed up with us when she said she would and we were delighted when we had our loan approved. Auswide bank care about their clients and from our dealings with them appear to go above and beyond. I highly recommend Auswide and Heidi who is a genuinely helpful and considerate person."

Ewan Franklin

"My husband & I have been banking with Auswide for at lease 18 years. The service we have received has always been good but I do have to say there is one member of your team in Yeppoon that always stands out. Don't get me wrong all the ladies at the branch are friendly and very helpful but Debbie is just a beacon of life. Her attitude she has with all of the customers is amazing. Debbie is always smiling, up for a chat and a laugh. Debbie knows her product and can talk to you so you understand without making you feel stupid. We both feel that Debbie goes above and beyond for all her customers and with the rest of the team have a great community spirit. Keep up the great work Debbie, Jane and Margie, Well done"

Based on reviews from, last updated 25th May 2020, for latest live testimonials, ratings and reviews please visit