Our new Auswide Bank mobile banking app is here and ready for you to upgrade from Monday 18th August, 2025.
We’ve refreshed the app with a new look and feel that has a cleaner design, improved navigation, and even better accessibility features, making it easier than ever for everyone to bank with confidence.
Plus, we’ve made sure that upgrading is quick and effortless. Here’s what you need to know:
- If you have automatic updates turned on, there's nothing you need to do, your app will update automatically
- To manually upgrade to the new app, choose update from the App Store or Google Play
- There is no need to re-register or reconfigure the app. Simply log in using your usual method of PIN, pattern or biometrics (such as TouchID or FaceID)
- If you’re using biometrics and don’t have a backup PIN, you will be prompted to set a 6-digit PIN
- As part of the app upgrade, some optional settings—including savings goals and quick balance needed to be reset. You can set them up again by selecting ‘Profile’ from the menu at the bottom of the screen.
Important: The current app won’t be available for much longer after the new app launches, so we encourage you to make the switch now to keep your mobile banking running smoothly.
It’s a quick and seamless upgrade and we think you’ll love the fresh new experience.
For more information or further assistance, please contact our Customer Care team on 1300 138 831 Monday to Friday, 8am - 6pm (AEST).
Learn more about the Auswide Bank mobile app
View our Frequently Asked Questions
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