SCAM ALERT: We urge customers to be wary of phone calls and texts that appear to be from Auswide Bank. If you ever have any concerns about an incoming call you have received from someone claiming to be from Auswide Bank, hang up and contact us directly on 1300 138 831. We will never ask for your password, card PIN or SMS verification codes. Learn more about scam awareness here.
We’ve updated our home loan terms and conditions to align with the Australian Banking Association’s Banking Code of Practice. The Code reflects our commitment to treating customers fairly, respectfully, and responsibly. This update reinforces our ongoing dedication to putting customers first.
What this means
From 1 December 2025 there will be some changes to the terms and conditions that currently apply to Auswide Bank home loans. Click on the links below to view a summary of the changes and a copy of the new terms and conditions (effective 1 December 2025).
Overview of the Auswide Bank home loan terms and conditions
Auswide Bank Mortgage Booklet (includes General Terms and Conditions - Version 6)
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