*Scheduled maintenance* On Monday 30 March, we will be conducting important maintenance from 10.30pm to 11.30pm (AEST). During this time, internet banking, the mobile app, Open Banking and the New Payments Platform - NPP (Osko®, PayID®, Confirmation of Payee and PayTo®) will be unavailable. We appreciate your patience while we perform this important update. ®PayID and PayTo are registered trademarks of NPP Australia Ltd ABN 68 601 428 737. ®Osko is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
For Auswide Bank customers who have been impacted by recent weather events, we have taken the following measures to support you during this time:
- If you need to make a claim on your Auswide Bank Home, Landlord or Car Insurance policy provided by Allianz, visit allianz.com.au/claims
- Affected loan customers may be eligible to defer repayments on their Auswide Bank home loan, business loan, personal loan or credit card.
- Affected term deposit customers needing access to their funds may be eligible to do so without incurring any early withdrawal rate or providing the normal 30 days notice of withdrawal.
- Customers wishing to purchase household items and white goods may be eligible for a discounted interest rate and waiver of the establishment fee on an Auswide Bank personal loan.
For any other queries or for additional support please call us on 1300 138 831, 8am to 6pm Monday - Friday (AEST).
If you require any banking assistance, alternative ways to bank include:
- Calling us on 1300 138 831 (Mon to Fri, 8am to 6pm AEST)
- Internet banking
- Mobile app
- Bank@Post, if safe to do so
Have some questions?
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