We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
Where a near real-time payment through Osko is not available, you can still make a same day payment through a Real Time Gross Settlement payment (RTGS).
RTGS is a payment where the transfer is made in real time from one Australian bank to another, with a fee usually incurred by the person initiating the transfer.
