We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
To start using PayTo, a participating business will need to send you a PayTo agreement. Once you’ve reviewed and authorised the agreement, payments will be made directly from your nominated account as agreed with the business.
