We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
You can register your mobile number or email address as a PayID, or if you’re a business, your ABN or Organisation ID. Once registered, simply share it with people who need to pay you rather than remembering your BSB and account number. If you need to pay someone, just ask if they have PayID to transfer money fast.
To make a payment to a PayID, in Internet Banking, simply enter the recipient’s registered Pay ID.
Internet Banking:
- Select Settings
- Select Manage PayID
- Select Create PayID
Mobile Banking:
- Select Menu
- Select Settings
- Select Manage PayID
- Select Create PayID
