If you've forgotten your Internet Banking Access Code, you can easily reset it from the Internet Banking Login screen. To reset your Access Code:

  • Click the 'Forgot your Access Code?' link below the login button
  • Enter your Client Number and Date of Birth in the fields provided and click 'Next'
  • Click the 'Get SMS' button to be sent a Secure SMS One Time Password to your registered mobile number
  • Enter the One Time Password received in the field provided and click 'Next'
  • Enter your new Access Code in the fields provided and Click 'Save'