We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
To view any transfers and payments that you've scheduled to be made on a date in the future:
Internet Banking:
- Login to Internet Banking
- Click on the 'Future Payments' box at the top of your home screen ('My Accounts'). This will show a drop-down list with a preview of some of your upcoming Future Payments
- Click on one of the future payments to view the details for the payment or click 'View All' to see a list of all your Future Payments
Mobile Banking:
- Login to the Auswide Bank app
- Select ‘Settings’ (or on the bottom of the home screen there is a 'pay' button)
- Tap ‘Pay’
- Select ‘Future Payments’
You can also view your Future Payments by selecting 'Payments' from the top menu of options and then selecting 'Future Payments'. If you do not have any Future Payments scheduled, no Future Payments will be displayed on the screen.
