Stay Scam Alert: We will never ask you for your online banking password, card PIN, or SMS verification codes. If you ever have any concerns about an incoming call or text message you have received from someone claiming to be from Auswide Bank, contact us directly. Your security is our top priority.
Internet Banking:
- If you already know your Internet Banking Access Code, but would like to change it, simply:
- Login to Internet Banking
- Select 'Settings' from the top menu of options, then select 'Change Access Code'
- Click the 'Get SMS' button to be sent a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided
- Enter your current Access Code and your new chosen Access Code in the fields provided
- Click the 'Change Access Code' button at the bottom of the page
Mobile Banking:
- Login to the Auswide Bank app
- Tap the menu icon (three stacked horizontal lines) in the top left-hand corner of the app
- Tap the 'Settings' option from the menu
- Scroll down to the 'Security options' section and tap 'Internet Banking Access Code'. You'll need to re-enter to mobile login method (i.e. PIN, Pattern or Passcode) again to enter this section of the app
- Enter your 'Existing Access Code' and 'New Access Code' in the applicable fields
- Tap the 'Save' button
