We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
To make multiple transfers at once (i.e., a batch transfer):
- Login to Internet Banking
- Select 'Payments' from the top menu of options, then select 'Multiple Transfers'
- Select how you would like to make the transfers from the 'Add or upload a batch' drop-down field. The 'Upload a Batch' option will allow you to upload a file containing all the 'To' account details for each transfer. All other options in this field will prompt you to manually enter each of the 'To' accounts and amounts for the transfers
- Follow the prompts on the screen to create your 'Batch' of multiple transfers/payment
This feature is only available within Internet Banking.
