You can change your PIN via Auswide Bank Internet Banking, the mobile app or at any Auswide Bank branch or ATM.
Internet Banking
- Login to Internet Banking
- Select 'Settings' from the top menu of options, then select 'Manage Cards'
- Click on the card you would like to change the PIN on
- Select ‘Change PIN’ in the drop down, ‘What would you like to do?'
- Enter the new PIN
- Confirm the new PIN
- Tap the 'Get SMS’ button to send a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'Update' button at the bottom of the screen
Mobile app
- Login to the Auswide Bank app
- Tap the Cards icon in the bottom right hand corner of the app
- Swipe across the screen to the applicable card you want to change the pin on
- Tap ‘Change PIN’ from the menu
- Enter the new PIN
- Confirm the new PIN
- Tap ‘Continue’
- Tap the 'Send SMS code to XXXXX##' button to send a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'Continue' button at the bottom of the screen
