Our thoughts are with all those affected by the recent floods and bush fires. If you need to make a claim on your Auswide Bank Home, Landlord or Car Insurance policy provided by Allianz, visit allianz.com.au/claims, we’re ready to help. If you experience financial difficulty as a result of the severe weather, please contact us as soon as possible.
You can change your PIN via Auswide Bank Internet Banking, the mobile app or at any Auswide Bank branch or ATM.
Internet Banking
- Login to Internet Banking
- Select 'Settings' from the top menu of options, then select 'Manage Cards'
- Click on the card you would like to change the PIN on
- Select ‘Change PIN’ in the drop down, ‘What would you like to do?'
- Enter the new PIN
- Confirm the new PIN
- Tap the 'Get SMS’ button to send a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'Update' button at the bottom of the screen
Mobile app
- Login to the Auswide Bank app
- Tap the Cards icon in the bottom right hand corner of the app
- Swipe across the screen to the applicable card you want to change the pin on
- Tap ‘Change PIN’ from the menu
- Enter the new PIN
- Confirm the new PIN
- Tap ‘Continue’
- Tap the 'Send SMS code to XXXXX##' button to send a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'Continue' button at the bottom of the screen
