*Scheduled maintenance* On Monday 30 March, we will be conducting important maintenance from 10.30pm to 11.30pm (AEST). During this time, internet banking, the mobile app, Open Banking and the New Payments Platform - NPP (Osko®, PayID®, Confirmation of Payee and PayTo®) will be unavailable. We appreciate your patience while we perform this important update. ®PayID and PayTo are registered trademarks of NPP Australia Ltd ABN 68 601 428 737. ®Osko is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
You can change your PIN via Auswide Bank Internet Banking, the mobile app or at any Auswide Bank branch or ATM.
Internet Banking
- Login to Internet Banking
- Select 'Settings' from the top menu of options, then select 'Manage Cards'
- Click on the card you would like to change the PIN on
- Select ‘Change PIN’ in the drop down, ‘What would you like to do?'
- Enter the new PIN
- Confirm the new PIN
- Tap the 'Get SMS’ button to send a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'Update' button at the bottom of the screen
Mobile app
- Login to the Auswide Bank app
- Tap the Cards icon in the bottom right hand corner of the app
- Swipe across the screen to the applicable card you want to change the pin on
- Tap ‘Change PIN’ from the menu
- Enter the new PIN
- Confirm the new PIN
- Tap ‘Continue’
- Tap the 'Send SMS code to XXXXX##' button to send a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'Continue' button at the bottom of the screen
