We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
Confirmation of Payee will check account details for all first-time payments or future dated first-time payments set up to a BSB and account number and when you make amendments to your online banking address book. Additional checks may be made depending on the financial institution.
