We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
Thank you for contacting us.
Your enquiry is important to us and we will respond to you as soon as we can.
If you need to speak to us urgently, please call 1300 138 831 (Monday to Friday - 8am to 6pm (AEST).



