We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
Complete this form to reduce the limit or close your Auswide Bank Low Rate Visa credit card. Alternately, please visit an Auswide Bank branch or call us on 1300 138 831. You have the right to reduce your limit or to terminate your credit card contract. If you provide the necessary details we will take reasonable steps to action your request promptly.
Privacy Declaration & Consent: By completing and submitting this form, you consent to us storing, using or disclosing your personal information to achieve the purpose/s for which you provided it. Our storage, use or disclosure of your personal information will be in accordance with the Australian Privacy Principles. You can also read our Privacy Policy.



