*Scheduled maintenance* On Monday 30 March, we will be conducting important maintenance from 10.30pm to 11.30pm (AEST). During this time, internet banking, the mobile app, Open Banking and the New Payments Platform - NPP (Osko®, PayID®, Confirmation of Payee and PayTo®) will be unavailable. We appreciate your patience while we perform this important update. ®PayID and PayTo are registered trademarks of NPP Australia Ltd ABN 68 601 428 737. ®Osko is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
Important information before you proceed
For Auswide Bank to provide you with a financial service we need to meet certain regulatory requirements, one of which are the Anti-Money Laundering and Counter-Terrorism Financing Laws.
To do this we will need to ask you a number of questions to understand your requirements and to confirm your identity. This allows Auswide to better understand the likely activity on your account and thus help protect you from unusual/unauthorised activity.
Please be aware that Auswide Bank does not have the risk appetite to support the use of virtual currencies or for transactions that don’t meet our terms and conditions. You should consider what you will use the account for and if applicable seek an account elsewhere.
Concession card holders
Do you hold a current concession card? If yes, you may qualify for an Everyday Basic Account.
To open an Everyday Basic Account call us on 1300 138 831 and choose option 2 (Monday to Friday – 8am to 5pm (AEST) or visit your local branch.
Have some questions?
We’re here to help.
