We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have an concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.

How to Add
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iPhone
- Open the Wallet app on your iPhone
- Tap the ‘+’ sign in the top right hand corner
- Use your camera to scan the card, or manually enter the details
Apple Watch
- Open the Watch app on your iPhone and tap ‘Wallet & Apple Pay’
- Tap "Add Credit or Debit Card"
- Follow the steps on the screen to add your card
Check out these helpful videos
How to add a card
How to pay in store with Face ID
How to pay in store with Touch ID
Have some questions?
We’re here to help.
